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Terms of Service

Effective Date: November 18, 2025

1. Acceptance of Terms

By accessing or using Business Flows' services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

2. Description of Service

Business Flows provides AI-powered automation solutions, including customer support automation, sales assistance, workflow automation, and business process optimization tools. Our services are designed to help businesses automate repetitive tasks and improve operational efficiency.

3. User Accounts

To access certain features of our service, you may be required to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4. Acceptable Use

You agree to use our services only for lawful purposes and in accordance with these Terms. You may not:

  • Use the service for any illegal or unauthorized purpose
  • Violate any applicable laws or regulations
  • Interfere with or disrupt the service or servers
  • Attempt to gain unauthorized access to any part of the service
  • Use the service to transmit harmful, offensive, or inappropriate content

5. Data and Privacy

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

6. Intellectual Property

The service and its original content, features, and functionality are and will remain the exclusive property of Business Flows and its licensors. The service is protected by copyright, trademark, and other laws. You may not reproduce, distribute, modify, or create derivative works of any part of the service without our express written permission.

7. Payment Terms

Certain features of our service may require payment. You agree to pay all fees associated with your use of paid features. All fees are non-refundable unless otherwise specified. We reserve the right to change our pricing at any time with reasonable notice.

8. Service Availability

We strive to maintain high service availability, but we do not guarantee that our service will be available at all times. We may temporarily suspend or restrict access to some or all of our service for maintenance, updates, or other operational reasons.

9. Limitation of Liability

To the maximum extent permitted by law, Business Flows shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the service.

10. Indemnification

You agree to defend, indemnify, and hold harmless Business Flows and its officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees arising out of or relating to your violation of these Terms or your use of the service.

11. Termination

We may terminate or suspend your account and access to the service immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the service will cease immediately.

12. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect. Your continued use of the service after any such changes constitutes your acceptance of the new Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Business Flows operates, without regard to its conflict of law provisions.

14. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: lucio@businessflows.com

15. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect. The invalid or unenforceable provision will be replaced with a valid provision that most closely matches the intent of the original provision.

16. Entire Agreement

These Terms constitute the entire agreement between you and Business Flows regarding the use of the service and supersede all prior agreements and understandings, whether written or oral, relating to the subject matter herein.